FREQUENTLY ASKED QUESTIONS
Where do you sell?
Our website is setup to conduct online sales throughout the world. Any issues with tax/duty are the sole responsibility of the purchaser. There is NO import duty on sales to the U.S.A. as we ship within the U.S.A. directly from the manufacturing facility. There is no import duty for sales in Canada.
Should our US customers wish to purchase in USD please shop here: http://www.bulletresistantvests.com/
Who do you sell to?
We sell to LAW ABIDING individuals only. If you intend to commit a crime while wearing or using a product sold by Body Armour Canada Ltd. you are prohibited from purchasing said products. In addition, we do not sell to minors. In the Canadian provinces of Alberta; British Columbia; and, Manitoba there are restrictions as to who can possess body armour. Please click on the SALE RESTRICTIONS link below for further details.
How to use our packs, bags and cases
Hold bag between yourself and the shooter using the straps as handles. Use as a shield to provide cover for upper torso and head whenever possible. While taking shelter use bag to protect yourself in the direction of the threat. While running away, hold bag high on your back or in the direction of the threat to protect your head and upper torso (vital organs).
The products we sell are custom made quality and will not be jeopardized. Professional seamstresses are employed and each product must pass a strict QA analysis. The process between your order and the shipment of your product is centered around quality control and not speed. Please allow at least 10 business days.
Why does it take longer than normal to get my product?
While we stock most of our products, each bulletproof panel is custom crafted to order. The products are pre-made because ALL anti-ballistic materials, purchased from us or any other company, has an industry standard life of only 5 years. We will not further shorten its longevity by stocking it on our shelves. This is why we do not offer overnight or expedited shipping. The manufacturers strict QA standards demand that they inspect each product closely due to the nature of its intended use. We pride ourselves in delivering the highest quality product to our customers.
Now ask yourself how another company can get you their bulletproof product so quickly. How long has it been sitting on their shelves? Failure of anti-ballistic material can result in severe injuries or death. We will not rush these products out the door!
10+ items: Contact us for quantity pricing.
Consult your own government to check on body armor regulations in your country including estimated import duties and taxes. Duty and taxes are included in the price for our North American customers.
Very comfortable until it gets hot! Only an extra 4 - 5 lbs. and barely noticeable. If fitted properly, mobility is not an issue.
Much depends on body type, clothing and the properly fitted body armor.
We are proud to be able to offer superb protection at a reasonable price. We advise that you shop around as we're confident that if you consider all the options when it comes to body armour that you will become our customer. Never scrimp on safety!
Body Armour Canada strives to provide 100% customer satisfaction . If at any time, within 7 days of receiving your order, if you are not satisfied with the fit, style, quality or design of the product(s), return the item(s) to us in the condition in which it was shipped to you and we will refund your purchased product price 100% or exchange the item.
Keep in mind, many of our products are custom made. Our return and exchange policy does not apply to our custom made products; specifically our clothing lines. Each garment is custom crafted to order and any return/exchange may be subject to a restocking fee. Returns of custom products are at the discretion of Body Armour Canada / Talos Ballistics. Please email us at firstname.lastname@example.org if you intend to return or exchange your purchased product. NOTE that the BEST way to communicate with us is always by detailed e-mail. If you choose to call us and reach our automated voice mail, please leave a clear and detailed message.
All merchandise accepted for return by Body Armour Canada / Talos Ballistics must be accompanied by the original sales invoice and received at Body Armour Canada main office within two weeks of original delivery. Shipping charges are not refundable. Return shipping charges is the responsibility of the buyer. Any orders we agree to restock may incur a restocking fee.
Any shipment damage or loss in transit must be communicated to us within 5 business days to claim for damage or loss.
Product Quality Warranty
Body Armour Canada / Talos Ballistics warranties all Talos Ballistics products against defects in workmanship for 1 year from purchase date. This includes seams and tears in cloth that are due to faulty materials and workmanship, excluding normal wear and tear and/or abuse. Body Armour Canada / Talos Ballistics reserves the right to determine whether product defect is in workmanship, materials, normal wear/tear or abuse. We will make every reasonable effort to achieve customer satisfaction. Any remedies is at the sole discretion of Body Armour Canada / Talos Ballistics and may include:
replacement of the product
exchange for a similar product
refund of sale price
whole or partial credit for future purchases
Different levels of protection
There are pistol threats and rifle threats. Soft bullet resistant material stops pistol rounds and fragmentation but only a rigid rifle plate stops a rifle round. Level IIA, Level II and Level IIIA will stop the majority of pistol round plus 12 gauge and OO buckshot but no material is ever 100% ‘bulletproof’. We only sell the current NIJ Level IIIA 0101.06 standard, which also protects against Level IIA & Level II. We recommend staying away from the old 0101.04 standard as testing protocols have moved on since the old standard was in force!
1 .22 Magnum 40 gr. JHP (1209 FPS / 369 MPS)
2 .32 ACP 60 gr. Silvertip JHP (936 FPS / 285 MPS)
3 .380 ACP 95 gr. FMC (902 FPS / 275 MPS)
4 .38 Special 125 gr. Nyclad SWHP (1009 FPS / 308 MPS)
5 .38 Special +P 110 gr. JHP (1049 FPS / 320 MPS)
6 .38 Special +P 140 gr. JHP (869 FPS / 265 MPS)
7 9mm 124 gr. FMC (1173 FPS / 358 MPS)*
8 9mm 125 gr. JSP (1121 FPS / 342 MPS)
9 9mm 147 gr. Black Talon (1010 FPS / 308 MPS)
109mm 147 gr. Golden Saber (1083 FPS / 330 MPS)
11 9mm 147 gr. Hydra Shok (1011 FPS / 308 MPS)
12 .357 Magnum 158 gr. JSP (1308 FPS / 399 MPS)*
13 .357 Magnum 110 gr. JHP (1292 FPS / 394 MPS)
14 .357 Magnum 125 gr. JHP (1335 FPS / 407 MPS)
15 .40 Caliber 180 gr. FMJTC (992 FPS / 302 MPS)
16 .40 Caliber 170 gr. FMJTC (1095 FPS / 334 MPS)
17 10mm 155 gr. FMJTC (1024 FPS / 312 MPS)
18 10mm 170 gr. JHP (1137 FPS / 347 MPS)
19 .41 Magnum 210 gr. LSWC (1141 FPS / 348 MPS)
20 .44 Magnum 240 gr. LFP (1017 FPS / 310 MPS)
21 .45 Long Colt 250 gr. LRN (778 FPS / 237 MPS)
22.45 ACP 230 gr. FMJ (826 FPS / 252 MPS)
23 12 ga. 00 Buck (9 pellet) (1063 FPS / 324 MPS)
24 9mm 124 gr. FMJ (1215 FPS / 370 MPS)*
25 9mm 115 gr. Silvertip JHP (1252 FPS / 382 MPS)
26 9mm 124 gr. Starfire JHP (1174 FPS / 358 MPS)
27 .357 Magnum 158 gr. JSP (1453 FPS / 443 MPS)*
28 .357 Magnum 145 gr. Silvertip JHP (1371 FPS / 418 MPS)
29 .357 Magnum 125 gr. JHP (1428 FPS / 435 MPS)
30 10 mm 175 gr. Silvertip JHP (1246 FPS / 380 MPS)
31 .41 Magnum 210 gr. JSP (1322 FPS / 403 MPS)
32 .44 Magnum 240 gr. SJHP (1270 FPS / 387 MPS)
33 9mm 124 gr. FMJ (1440 FPS / 439 MPS)*
34 9mm 115 gr. FMJ Israeli (1499 FPS / 457 MPS)
35 9mm 123 gr. FMJ Geco (1372 FPS / 418 MPS)
36 9mm 124 gr. FMJ Cavim (1259 FPS / 384 MPS)
37 .44 Magnum 240 gr. LSWC (1448 FPS / 441 MPS)*
38 .44 Magnum 240 gr. HSP (1320 FPS / 402 MPS)
39 12 ga. 1 oz. Rifled Slug (1290 FPS / 393 MPS)
40 12 ga. 1 oz. Rifle Slug (1254 FPS / 382 MPS)
* NIJ certification round when used in concert with the NFCAS sternum plate
The following standard abbreviations are used to designate types of bullets or projectiles contained in the rounds tested.
FMC/J - Full Metal Case/ Full metal Jacket
FMJTC - Full Metal Jacket Truncated Cone
HSP - Hollow Soft Point
LRB - Lead Round Ball
LRN - Lead Round Nose
LSWC - Lead Semi-Wadcutter
JHP - Jacketed Hollow Point
JSP - Jacketed Soft Point
LFP - Lead Flat Point
SJHP - Semi-Jacketed Hollow Point
SWHP - Semi-Wadcutter Hollow Point
Rifle rounds require Level III or Level IV ballistic plates made from either steel, ceramic or polyethylene - usually 10" x 12" weighs from 4 to 9 lbs per plate to cover the Chest and/or Back. Doubling up two (2) Level IIIA WILL NOT stop a rifle projectile!
Can I Test Shoot my product?
No. If you have any questions or concerns about your product, please contact us immediately.
Can I add your bullet proof panel to the back pack I just bought elsewhere?
YES! Our backpack Inserts are available in a number of sizes to fit just about any pack or compartment.
Can you make a panel to custom fit my tactical bag?
YES! Our Custom Bulletproof Panels are available in a number of sizes to fit just about any bag or compartment.
Are your products tested for reliability?
YES! We proudly display the test results obtained from White's Laboratory of Maryland, the premier testing facility for NIJ standards.
How much weight will it add to my backpack?
The Talos Ballistics Bullet Resistant Panel in our backpacks or bought separately on our site, as a build you own bulletproof backpack shield panel, weighs only 12 ounces; less than a 1L bottle of water!
Is there a number I can call to discuss a purchase?
Due to the detailed nature of our custom products, we ask that you direct inquiries with specific details via email. We are better able to address documented detailed inquiries.
Why do you use the term "bulletproof"?
Bulletproof is the common term that is well known and well searched by the civilian market. We put a lot of effort into trying to educate our customers about the limitations of NIJ standards and ballistic materials. We consistently reinforce the qualifier of being NIJ Threat Level 3a. Although the professional community avoids the use of "bulletproof", the definition fits our products...to the NIJ Threat Level 3a standards.
Is you online payment structure secure?
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